Date of Last Update: December 15, 2021.
Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than what is necessary for you to use the App.
For downloading, installing, accessing or using the App, you may be asked to submit the following types of personal data:
Personal Data: This may include personal information relating to an identified or identifiable natural person, such as name, age, gender, relationship status, sexual orientation, education, city, country, phone number, e-mail address, bio, photos, interests, debit/credit card information or any payment gateway details (only for the membership fee of the App) and such other information, data and materials as we may deem necessary for you to use the App. We utilize third-party companies who use customer data to connect with processing services for us. When you contact us through any of the communication modes as mentioned below, your e-mail address may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each e-mail or by contacting us at firstname.lastname@example.org
Communication Data: This may include data relating to any communication that you send to us whether that be through the consultation/contact form on the App, through e-mail or any other mode of communication that you use to contact us. We process this data to communicate with you, for record-keeping and the establishment, pursuance or defence of potential legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend potential legal claims.
Technical Data: This may include data about your use of the App and online services such as your IP address, your login data, details about your browser, length of visit to pages on the App, page views and navigation paths, details about the number of times you use the App, time zone settings and other technology on the devices you use to access the App. The source of this data is our analytics tracking system. We process this data to analyse your use of the App and other online services, to administer and protect our business and the App, to deliver relevant content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer the App and our business and to grow our business and decide our marketing strategy.
Marketing Data: This may include data about your preferences in receiving marketing material from us and our third parties and your communication preferences. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our services, to develop them, to grow our business and to decide our marketing strategy.
The Personal Data, Communication Data, Technical Data and Marketing Data shall be collectively called the “Data”.
Cookies are small files saved to the user's computers’ or mobile devices’ memory that track, save and store information about the user's interactions and usage of the App. This allows the App, through its server to provide the users with a tailored experience within the App.
Users are advised that if they wish to deny the use and saving of cookies from the App onto their computer hard drive they should take necessary steps within their web browsers security settings to block all cookies from the App and its external serving vendors.
We may gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information, which does not identify individual users, to analyse trends, to administer the App, to track users’ movements around the App and to gather demographic information about our user base as a whole.
We may track the referring URL (the web page you left before coming to the App) and the pages, links, and graphics of the App you visited. We do so because it allows us to evaluate the reputation and responsiveness of specific web pages and any promotional programs we may be running.
Please note that if you choose to block cookies, doing so may impair the App or prevent certain elements of it from functioning.
Data Controller for the General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union (“EU”) and other provisions related to data protection is:
Data Protection Officer: Hafiz Fawad Hassan
Address: M314, The Admiral Building, 4 Maple Leaf Industrial Estate, Bloxwich Lane, Walsall, WS2 8TF, UK.
We will process the Data only after taking written instructions/consent from you mostly in electronic form in the form of a clickable button or a checkbox.
If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com
You agree that we may from time to time send e-mail messages to you which offer products and services, promotions, subscriptions or registration-based services or other material. If you wish to discontinue receiving such email, you may opt-out by writing us through email at firstname.lastname@example.org Your preferences will then be updated.
The data collected by us from you may be used to provide you with our services and better understand your needs in relation thereto, to correspond with you and reply to any of your questions relating to our services.
We will not rent or sell your data to others. We may store the data in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).
If you provide any data to us, you are deemed to have authorized us to collect, retain and use that data for the following purposes:
We shall ensure that:
We may disclose the Data in the good faith belief that such action is necessary to:
When necessary, we may also disclose and transfer your Data to our professional advisors, law enforcement agencies, insurers, government and regulatory and other organizations.
Your data may be stored and processed at the servers in the United Kingdom, Canada, United States, Europe or any other country in which we or our subsidiaries, affiliates or service providers maintain facilities.
We will only retain your data preferably for as long as necessary to fulfil the purposes we collected it for, including to satisfy any record retention or reporting requirements under applicable laws. When deciding what the correct time is to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any data you transmit or guarantee that your data may not be accessed, disclosed, altered or destroyed by breach of any of our industry-standard physical, technical or managerial safeguards.
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. If you have any questions about the security of the App, you can contact us at email@example.com
Any data supplied by you will be retained by us and will be accessible by our employees, any service providers engaged by us and third parties.
We strive to comply with The Data Protection Act 2018 of the United Kingdom when it comes to handling the user Data of the residents of the UK.
We are guided by the rules called ‘data protection principles to ensure that your data is:
Your Rights under the Data Protection Act 2018: Under the Data Protection Act 2018, you have the right to find out what information we store about you. These include the right to:
You also have rights when we are using your data for:
You may request the Data Protection Officer and ask for a copy of the data we have about you.
For users based in the EU, we shall make all reasonable efforts to ensure that we comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 of the EU regarding the collection, use, and retention of data from the users of the App based in Member States of the EU. We shall make all reasonable efforts to adhere to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.
The Rights of Users: You may exercise certain rights regarding your Data processed by us. In particular, users based in the EU may do the following:
Right of confirmation: You shall have the right granted by the EU legislator to obtain from us the confirmation as to whether or not personal data concerning you are being processed.
Right of Access: You shall have the right granted by the EU legislator to obtain from us free information about your data stored at any time and a copy of this information. Furthermore, the EU directives and regulations grant you access to the following information:
Furthermore, you shall have a right to obtain information as to whether personal data are transferred to a third country or an international organisation. Where this is the case, you shall have the right to be informed of the appropriate safeguards relating to the transfer.
Right to rectification: You shall have the right granted by the EU legislator to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including utilizing providing a supplementary statement.
Right to erasure (Right to be forgotten): You shall have the right granted by the EU legislator to obtain from us the erasure of personal data concerning you without undue delay and we shall have the obligation to erase personal data without undue delay where one of the following grounds applies as long as the processing is not necessary:
Right of restriction of processing: You shall have the right granted by the EU legislator to obtain from us restriction of processing where one of the following applies:
If one of the aforementioned conditions is met and you wish to request the restriction of the processing of personal data stored by us, you may at any time contact us.
Right to data portability: You shall have the right granted by the EU legislator to receive the personal data concerning you, which was provided to us, in a structured, commonly used and machine-readable format. You shall have the right to transmit those data to another data controller without hindrance from us to which the personal data have been provided as long as the processing is based on consent according to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR or on a contract according to point (b) of Article 6(1) of the GDPR and the processing is carried out by automated means as long as the processing is not necessary for the performance of a task carried out in the public interest or the exercise of official authority vested in us.
Right to object: You shall have the right granted by the EU legislator to object on grounds relating to your particular situation at any time to processing of personal data concerning you, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
Automated individual decision-making, including profiling: You shall have the right granted by the EU legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between you and us, or (2) is not authorised by EU or a Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is not based on your explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between you and us, or (2) it is based on your explicit consent, we shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on our part, to express your point of view and contest the decision.
Right to withdraw data protection consent: You shall have the right granted by the EU legislator to withdraw your consent to the processing of your data at any time. You may initiate the request with us at firstname.lastname@example.org to exercise any of the above-mentioned rights. We shall review your request and, at our discretion, honour your request, if deemed necessary by us, within a reasonable time.
Your rights under the CCPA:
Under the CCPA, you have the right to access the Personal Information we’ve collected about you during the past 12 months and information about our data practices. You also have the right to request that we delete the Personal Information that we have collected from you.
To request manual access or deletion of your Personal Information, please contact us at email@example.com
Please note, for all manual requests, you will need to verify your identity by providing us with all the information we may require from you for this purpose.
You have the right to be free from any discrimination for exercising your rights to access or delete your Personal Information. We will not discriminate against you for exercising any of these rights.
If you have additional questions about this or how to exercise your rights under the CCPA, please contact us at firstname.lastname@example.org
We may employ third party companies and individuals to facilitate the App services ("Third Party Service Providers"), to provide such services on our behalf or to assist us in analysing how the App is used.
These third parties have access to your Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Occasionally there may be information on the App that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information, and we reserve the right to correct any errors, inaccuracies or omissions and to change or update the information at any time, without prior notice.